Maxelerate was part of a outsourced procurement function in our company for approximately 5 years.
They provided a team of professionals (both onsite and remote) who were fully embedded within our procurement department and provided contract management and procurement services for our north American operating unit. During this time they also provided feedback and valuable input as we developed and fine-tuned our written procedures for managing the governance process for the contracting function.
One additional notable point – Maxelerate developed and implemented a proprietary workflow management tool which recorded date/time stamped database artifacts detailing every step of the contracting process, from the initial business unit request for service to legal, risk management, information security and privacy groups, then business unit management approvals and back to the legal group, if necessary. With details like – “who had just provided input or an approval and who was responsible for the next step”, this system kept the entire team of individuals involved in a project fully apprised of the status and next steps. In addition – this system offered extremely detailed analytics on demand, which provided the necessary data to properly manage the entire procurement function and to determine where any bottlenecks may have been.
Our experience with the Maxelerate team was nothing short of excellent and the consistency of their service delivery over the entire period, gave us a solid platform and easy transitionary period once the decision was made to insource this function with full-time employees.
I would highly recommend Maxelerate for all procurement services.
Sean Felton
AVP Sourcing & Procurement
Multi-national Insurance and Financial Services company